Can I cancel anytime?
Yes. Cancel from settings → billing at any time — your paid tier runs through the period you’ve already paid for, then drops back to Free.
Three lanes for three kinds of letters — Customers, Partners, and Press — each addressed to the right desk. Replies usually arrive within one business day, often the same afternoon. There’s a contact form below for everything else.
Anything inside the app — billing, sign-in, importer hiccups, an AI pipeline that didn't quite catch your recipe.
Write to support№ 02PartnersFor chefs & creatorsApply to publish on blog.tasteze.app, claim a custom voice, set up a custom domain, or pitch a Cookbook Store launch.
Apply to partner№ 03PressFor journalists & analystsStory pitches, interview requests, brand kit, screenshots, founder bios. We respond fastest to specific questions with a deadline attached.
If your note doesn’t fit a desk above — partnerships outside the partner program, integrations, accessibility issues, or just a thank-you — write it here. We read everything that comes in.
If something’s broken across the app, it’s almost always faster to check the platform status page than to write us about it. We post incidents in real time and back-fill a postmortem within the week.
Real-time dashboards for the API, the recipe worker, the blog network, and the iOS PWA service workers. Subscribe to be paged when something goes sideways.
If your question is below, it’s faster to read the answer than to wait on a reply. Anything else, the form above is the right door.
Yes. Cancel from settings → billing at any time — your paid tier runs through the period you’ve already paid for, then drops back to Free.
Anthropic’s Claude (recipes, plans, cookbook covers), x.AI for imagery, and ElevenLabs for cooking-mode voice. Read the privacy notice for the full data flow.
Not yet — the web PWA installs to your home screen and works offline today. iOS Native ships alongside the Cookbook Store.
From settings → account there’s a “delete everything” button. Your recipes, plans, lists, and pantry data are removed within seven days.
Apply at /partners/apply. We typically review applications within a week and get you set up the same week we approve.
Mail security@tasteze.app — we honor responsible disclosure and get back to every report within 24 hours.
The fastest answer to most questions is just trying the app. Free forever for the curious — fifty recipes, ten AI imports, full cooking mode. No card up front.